What Customers Want

So you're setting up your customer service procedures for your business. How do you know what's the right strategy? What do your customers really want? Customer Service Manager Magazine has some answers. 1. Convenience: Customers want to be able to research and order...

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Shop Small® Saturday, Nov. 24

Tucked within our community we have many locally owned businesses. I've had the privilege to meet many of the owners of these companies and continue to be impressed with the heart, soul, and sweat put in to bringing great products and services to their neighbors. From...

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